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Help

Delivery Information

Shopping online with Avon is all about choice. And that's why we let you decide the delivery option that works best for you:

FREE Delivery

Enjoy free direct delivery when you spend £25 or more.

Standard Delivery

£3.50 - receive your order between 2 to 5 days.

Next Day Delivery

£4.95 - order before 5pm to enjoy next day delivery (Monday – Friday, excluding bank and public holidays). If you miss the 5pm deadline, don’t worry. We’ll be sure to dispatch your order within 2 working days. 

Delivery Details 

Here’s everything you need to know about direct delivery:

  • Your order will be delivered through Evri.
  • If you’re not in, Evri will leave a card telling you how you can collect your order.
  • We'll also email to let you know how you can track the progress of your order.

Postcode Restrictions

Currently we are unable to offer Next Day Delivery to some locations:

  • Channel Islands (GY, JE)
  • Isle of Man (IM)
  • Isle of Wight (PO30-41)
  • Northern Ireland (BT1-BT94)
  • AB23-56 Aberdeenshire
  • BH23 Christchurch
  • BN1 Sussex
  • CA6-8 Carlisle
  • CA10-11 Carlisle
  • DD2 Dundee
  • DD9 Dundee
  • DG9 Stranraer
  • DG13 Dumfries
  • EH36 Edinburgh
  • EH41-42 Edinburgh
  • FK8-9 Falkirk
  • FK17-21 Falkirk
  • G83 Glasgow
  • HS1-9 Outer Hebrides
  • IP11 East Suffolk
  • IV1-28 Inverness
  • IV30-32 Inverness
  • IV36 Inverness
  • IV40-49 Inverness
  • IV51-56 Inverness
  • IV63 Inverness
  • IV99 Inverness
  • KA5 Kilmarnock
  • KA27-28 Kilmarnock
  • KW1-3 Kirkwall
  • KW5-17 Kirkwall
  • LA10 Cumbria
  • LL40-44 Lancaster
  • ML11-12 Motherwell
  • NE48 Newcastle upon Tyne
  • NE66-67 Newcastle upon Tyn
  • NE69-71 Newcastle upon Tyne
  • PA3 Paisley
  • PA20-38 Paisley
  • PA41-49 Paisley
  • PA60-78 Paisley
  • PA80 Paisley
  • PH9-12 Perth
  • PH15-26 Perth
  • PH30-44 Perth
  • PH49-50 Perth
  • PL11-15 Plymouth
  • PL17 Plymouth
  • PL19 Plymouth
  • PL27-35 Plymouth
  • SA14 Carmarthenshire
  • SA18 Carmarthenshire
  • SA72 Carmarthenshire
  • SY19-22 Shrewsbury
  • TD2-15 Galashiels
  • TQ13 Torquay
  • TR1-9 Truro
  • TR11-27 Truro
  • YO22 York
  • ZE1-3 Shetland Islands

Postcode Exclusions

Currently we are unable to offer delivery to:

  • BFPO Locations (British Forces Post Office)

International Delivery

Unfortunately, we’re unable to deliver outside of the UK. To purchase Avon products outside the UK, simply check out our Global Directory. To find your local website, simply select your region followed by your country.

ParcelShop

Not going to be in? Choose to pick up your parcel from your local shop via Evri ParcelShopWith ParcelShop you can choose between either Standard Delivery or Express delivery. ParcelShop orders are delivered within 3-5 working days.

Payment options

Avon accepts several different payment options all aimed at giving you choice and convenience.

  • Credit/Debit Card
  • PayPal
  • Cash on Delivery (Representative Delivery only)

How do I find a product online?

It's easy! Simply browse and shop by product or brand using the main menu navigation at the top of the page.

Still can't find what you're looking for?

Try using the search bar (at the very top of the page) where you can search for products by brand, keyword or product number.

How do I find my local online Avon Representative?

Already know your Representative?

  • Go to Find your local Representative
  • Enter their name or contact details in the ‘Know who you’re looking for?’ area
  • Select your Representative's profile
  • Reconnect and start shopping!

How do I return or replace a product?

We know you'll love our products as much as we do, however if for some reason you need to refund or replace a purchase take a look at our returns page.

How can I sign up to Avon's eNewsletter?

You can sign up below to receive all the latest news, product offers and beauty tips.

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