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Help

Delivery Information

How to Shop

Shopping online with Avon is all about choice. And that's why we let you decide the delivery option that works best for you:


FREE Delivery

Enjoy free direct delivery when you spend £20 or more.

Standard Delivery

£3 - receive your order within 5 working days.

Express Delivery 

£4.50 - order before 3pm to enjoy next day delivery (Monday – Sunday, excluding bank and public holidays). If you miss the 3pm deadline, don’t worry. We’ll be sure to dispatch your order within 2 working days.

DELIVERY UPDATE

Please be aware that there could be some potential delivery disruptions for the postcodes below between Monday 7th – Sunday 13th June. This is due to the road closures and diversions that have been put in place in preparation for, and during, the G7 Summit.

Postcodes: TR26 1, TR26 2, TR26, 3, TR27 6

Delivery Details 

Here’s everything you need to know about direct delivery:

  • Your order will be delivered through Hermes.
  • If you’re not in, Hermes will leave a card telling you how you can collect your order.
  • We'll also email to let you know how you can track the progress of your order.

Postcode Exclusions

Currently we are unable to offer delivery to certain locations:

  • Channel Islands
  • Isle of Man
  • BFPO

Postcode Restrictions

Currently we are unable to offer Next Day Delivery to some remote locations:

  • AB31-56 Aberdeenshire
  • FK17-21 Falkirk
  • HS1-9 Outer Hebrides
  • IV1-28 Inverness
  • IV30-32 Inverness
  • IV36 Inverness
  • IV40-49 Inverness
  • IV51-56 Inverness
  • IV63 Inverness
  • KA27-28 Kilmarnock
  • KW1-3 Kirkwall
  • KW5-17 Kirkwall
  • PA20-38 Paisley
  • PA41-49 Paisley
  • PA60-78 Paisley
  • PA80 Paisley
  • PH1-13 Perth
  • PH15-26 Perth
  • PH30-44 Perth
  • PH49-50 Perth
  • TR21-25 Truro
  • ZE1-3 Shetland islands

International Delivery

Unfortunately, we’re unable to deliver outside of the UK. To purchase Avon products outside the UK, simply check out our Global Directory. To find your local website, simply select your region followed by your country.

ParcelShop

Not going to be in? Choose to pick up your parcel from your local shop via Hermes’ ParcelShopWith ParcelShop you can choose between either Standard Delivery (£3.50) or Express delivery (£5.50). ParcelShop orders are delivered within 3-5 working days.

Payment options

Avon accepts several different payment options all aimed at giving you choice and convenience.

  • Credit/Debit Card
  • PayPal
  • Cash on Delivery (Representative Delivery only)

How do I find a product online?

It's easy! Simply browse and shop by product or brand using the main menu navigation at the top of the page.

Still can't find what you're looking for?

Try using the search bar (at the very top of the page) where you can search for products by brand, keyword or product number.

How do I find my local online Avon Representative?

Already know your Representative?

  • Go to Find your local Representative
  • Enter their name or contact details in the ‘Know who you’re looking for?’ area
  • Select your Representative's profile
  • Reconnect and start shopping!

How do I return or replace a product?

We know you'll love our products as much as we do, however if for some reason you need to refund or replace a purchase take a look at our returns page.

How can I sign up to Avon's eNewsletter?

You can sign up below to receive all the latest news, product offers and beauty tips.

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